MELBOURNE – June 8, 2007 – As part of a seven stop itSMF International World Roadshow, itSMF Australia will be hosting a one day seminar launching ITIL v3 on Wednesday, 20 June at the Sydney ...
It’s been nearly a year since Version 3 of the IT Infrastructure Library (ITIL) came out. The update to ITIL, a framework for best practices in IT service delivery, was intended to sharpen its focus ...