The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More The internet of things (IoT) ecosystem is larger than ever before, and ...

Vigience customers can now benefit from Salesforce Field Service being connected to SAP S/4HANA - globally rolled out in months, not years Vigience today announced it has launched its SAP-integrated ...

Salesforce on Wednesday announced the addition of IoT Insights to Field Service Lightning. The new tool enables signals from Internet of Things devices to appear directly on the Salesforce Service ...

Salesforce today announced new AI-powered Field Service innovations to help organizations across industries streamline field operations, increase productivity, and drive revenue while delivering ...

IoT for field service goes mainstream as Salesforce packages up Internet of Things capabilities for use by customer service, support, and field staff One of the long-promised benefits of the Internet ...

Salesforce Inc. today is extending the features of its Service Cloud to better support field service workers like technicians, skilled tradespeople and service and repair technicians. The artificial ...

Salesforce today unveils the first update to its field service management (FSM) product since the acquisition of FSM vendor ClickSoftware, which closed in October last year. New features include ...

Salesforce is adding Internet of Things data to its Field Service Lightning product. The addition gives field service workers a unified view of CRM data and IOT data from within the Salesforce Service ...

Salesforce today announced new AI-driven field service capabilities to help dispatchers, technicians, and field service leaders expedite time-consuming processes and increase operational efficiency.