As enterprises increasingly rely on Salesforce to manage complex customer lifecycles, the role of technical architects has become central to ensuring secure, scalable, and efficient digital ...

Salesforce is making its Hyperforce architecture available in Singapore from December 2021, enabling businesses to run Salesforce applications off public cloud infrastructure operated by the likes of ...

Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...

The progression from AI experimentation to production-grade enterprise deployment has consistently stumbled on a fundamental challenge – data architecture. While organizations invest heavily in models ...