While brands are chasing customer data to deliver more value, consumers are drawing firmer privacy boundaries, according to the PwC 2025 Customer Experience & Loyalty Survey. Results show a ...

A clothing retailer patched a website flaw that exposed customer data via order links, highlighting risks associated with ...

ISO/IEC 27018 implementation underscores 8x8’s commitment to responsible data practices and trust in cloud communications ISO/IEC 27018 establishes strict requirements for how cloud service providers ...

With Sunday’s announcement by genetic testing firm 23andMe that it has filed for bankruptcy, customers of the site may be wondering what will happen to their data and what, if anything, they can or ...

SACRAMENTO, Calif. (AP) — Sephora Inc., one of the world’s largest cosmetics retailers, has settled a lawsuit claiming that the company sold customer information without proper notice in violation of ...

NORTHAMPTON, MA / ACCESS Newswire / April 23, 2026 /The following is an excerpt from Cisco's FY25 Purpose Report. Explore the full report to learn more about how we Power an Inclusive Future for All.

Safaricom has announced a new data minimization enhancement on M-PESA aimed at strengthening customer privacy in person-to-person (P2P) transactions. The update, unveiled during a briefing at the ...

As AI continues to reshape the business technology landscape, one thing remains unchanged: Customer data is the fuel that fires business engines in the drive for value and growth. Thanks to a new ...

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

Warehouse-native access is emerging as the fastest, safest path to unified customer intelligence. It isn't without its challenges. As customer data platforms (CDPs) continue to evolve, zero-copy ...

Forbes contributors publish independent expert analyses and insights. Pam Kaur covers fintech and bank tech innovation and regulation. For years, data privacy in ...